Friday, July 5, 2019

Characteristics Of Inmate Telephone System

By Karen Sanders


Each and every person is entitled to communication whether convicted or free. Therefore, the federal laws through the help of the constitution have instigated the inmate calling services, so that in as much as the inmates are secluded from the public world they can communicate with their loved ones as well as their legal advisors. Technology development has led to tremendous innovations in this system. This article explains further on inmate telephone system.

It is vital to note that these communication systems are usually under high scrutiny. All the communications are usually recorded to ensure there is transparency and accountability in case of anything. Inmates are allowed to communicate with their next of kin as well as friends but must keep it official and transparent as they are still under inspection. Some also communicate with their legal advisors and representative to keep up with their court and case proceedings.

As aforementioned children are not allowed to access the detention areas due to various reasons. However, with the systems in place prisoners who are mothers or fathers can constantly communicate with their children. This has worked as many inmates are usually parents who suffer the loss of not seeing their children especially if they are jailed for life.

These phone system used in correctional facilities in many States. The communication Solutions or serivces comes as a complete package that is inclusive of but not limited to, hardware and software, including the telephone network, circuits, observing and recording means, technology that control calls, databanks that are secured, handsets, computer units, laser printers as well as other associated software.

As mentioned above the calls are recorded and monitored by the correctional service staff so as to ensure there is transparency. Notably, some of these calls have had some bit of evidence as some statements made by the convicts to their loved ones are regarded true and can be presented in court. It is safe to say that these calls are usually not private.

There are some correctional institutions that provide the inmates with tablets. These tablets are however scrutinized and thus provided under firm precautions through strict monitoring and inspections. These tablets can also be used for video visitation as well as emailing and messaging. Some correctional services allow their prisoners to access education applications, they can as well file grievances through the tablets.

Most of the solutions that are used in the installation of prison handset systems are tailored to meet the correctional facility needs and preferences. The system is able to handle the data files and folders especially for facilities that do monitoring of calls thus, require records. The system may use a central database that brings together all records of calls made, either inbound or outbound. This is much more substantial than having different databases as information may be tampered with and eventually lost.

It is imperative to note that contracting a reliable and reputable technological firm to do the systems installation can be beneficial. These firms ensures maintenance as well as monitoring the outbound and inbound calls made within the detention center.




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